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How 11 2d Keeps Your Account Safe

When you open an account with us, your personal information and payment details stay protected through encryption and strict access controls.

Data encrypted end-to-endNo third-party sellingAccount verification on signup
11 2d How 11 2d Keeps Your Account Safe
REACH US ANYTIME

How to Contact Us About Your Privacy

Live Chat Our support team is available 24/7 via the chat button in your account lobby.
Email Support Send privacy requests to [email protected]. Include your account email and a clear description of…
Account Settings Log in, go to Settings > Privacy & Data, and manage what we collect.
SECURITY & TRANSPARENCY

How We Keep Data Safe and How You Control It

Encryption & Storage

Your payment details and account credentials are encrypted using industry-standard SSL protocols.

Cookies & Tracking

We use cookies to keep you logged in, remember your lobby preferences, and prevent fraudulent access.

Data Retention

We keep your account data as long as your account is active.

Third-Party Access

We share payment data only with DANA, OVO, GoPay and QRIS processors to complete your deposits and withdrawals.

Account Security

Set a strong password during signup and enable optional two-factor authentication in your account settings.

Your Rights & Changes

You can request access to your full data profile, ask us to correct inaccurate information, or request deletion of non-essential…

Privacy Questions Players Ask Us

We keep transaction records for 7 years for regulatory compliance, then delete them. Your personal identifiers (name, phone, email) are removed from active systems within 30 days of account closure. You can request accelerated deletion by contacting support.

No. We only see the amount of each deposit or withdrawal you authorize. We cannot access your full wallet balance, transaction history with those platforms, or any data outside 11 2d. Payment processors keep that separate.

Only if you opt in during signup or in your account settings. We send promo updates, new game announcements and account alerts. You can turn off marketing emails anytime in Settings > Notifications without affecting your account access.

All logins use encrypted HTTPS connections. We monitor every login for unusual patterns. If we detect access from a new device or country, we send a verification email and pause the login until you confirm. Enable two-factor authentication in Settings for extra protection.

Your data is stored on servers physically located in Indonesia. We do not transfer personal information to overseas data centres. All servers are protected by firewalls, intrusion detection and regular security assessments.

Yes. Go to Settings > Privacy & Data and select 'Request Data Export.' We'll prepare a complete file of your profile, transaction history and preferences within 10 working days and send it to your registered email.

Contact our support team immediately via live chat or email [email protected]. We'll investigate and notify you of findings within 3 business days. If a breach affected you, we'll explain what data was involved and steps you can take.